By using the Tsamaya app you agree to these terms. If you do not agree, do not use the app.
1. What Tsamaya is — and is not
Tsamaya is an information tool. It suggests driving routes that avoid areas and roads showing elevated risk in historical, statistical data (public crime statistics, mapping data, and curated review).
Tsamaya is not a safety guarantee, a security service, an emergency service, or a substitute for your own judgement.
2. The risk disclaimer (read this one)
- “Lower-risk” means lower statistical exposure relative to a default route. It does not mean “safe.” No route anywhere is free of risk.
- Our data is historical and periodically updated. Conditions change faster than any dataset: incidents occur on roads our data rates well, and routes our data rates poorly may be uneventful.
- Coverage is limited to specific South African metros and is not exhaustive within them. Absence of a marked zone does not mean absence of risk.
- Routing depends on third-party services (mapping, traffic) and device sensors (GPS) that can be wrong, stale, or unavailable.
- You remain solely responsible for where and how you drive: obey road laws, road signs, closures, and official instructions; stay alert; use your own judgement over any suggestion the app makes.
- In an emergency, do not use the app — call the SAPS on 10111 or 112 from a mobile.
3. Acceptable use
Use the app only as a personal navigation aid, lawfully, and without interacting with the screen while driving (use voice guidance and mount the phone). Do not scrape, resell, or redistribute the app’s data; commercial or fleet use requires a written agreement with us. Reports and feedback you submit through the app must be honest and must not contain personal information about identifiable people; abusive or defamatory submissions may be ignored or deleted.
4. Intellectual property
The app, its design, brand (“Tsamaya”, the mark, “Go well”), and its curated risk dataset are ours or our licensors’. Map data © Mapbox and © OpenStreetMap contributors. Crime statistics derive from public SAPS releases.
5. Availability and changes
The app is provided “as available.” Features, coverage areas, and data may change, break, or be withdrawn without notice — this is a beta-stage product. We may suspend the service for maintenance or at our discretion.
6. Limitation of liability
To the maximum extent permitted by South African law (including the Consumer Protection Act, where it applies):
- the app is provided without warranties of any kind, express or implied, including fitness for a particular purpose and accuracy of data;
- we are not liable for any loss, damage, injury, or death arising from use of, reliance on, or inability to use the app or its route suggestions, except to the extent such liability cannot lawfully be excluded;
- where liability cannot be excluded, it is limited to the amount you paid us for the app in the preceding 12 months (currently: nothing).
7. Indemnity
To the extent permitted by law, you indemnify us against claims arising from your unlawful use of the app or your breach of these terms.
8. Termination
You may stop using the app at any time; uninstalling removes all on-device data. We may suspend access for breach.
9. General
South African law governs these terms. If any clause is unenforceable, the rest survive. These terms plus the Privacy Policy are the whole agreement. We may update these terms; continued use after an in-app notice is acceptance.